Royal Kia
Back to Service Reviews
Dealership Service Review
service Rating
Awesome KIA service
Written byon 02/20/2025
Pleasant from start to finish! Special kudos to my service consultant Matt Watson! Matt was awesome explained everything to me helped me pick out the best new tire for me and about my cars normal maintenance. Matt kept in good touch and kept me informed on the status of my vehicle and when it was ready, he even ordered some touch up paint for me when I was in a hurry and had to leave. I also really appreciated the shuttle and the ride home as I had quite a bit of service done and could not wait. Thank you all for a wonderful experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Royal Kia on 02/21/2025
Dealer Response
Thank you, Carol! We truly appreciate your kind words and are delighted to hear about your positive experience at Royal Kia. We're especially grateful for your recognition of Matt and his excellent service. It’s wonderful to know that he was able to assist you with your tire selection and keep you informed throughout the process. We look forward to seeing you again for your future needs and thank you for choosing us!
Best,
Todd - Royal Automotive Group,
feedback@royaltucson.com
Report