O'Rielly Chevrolet

Brought my 2007 Suburban in for service. I have used Orielly many times in the past and originally purchased the vehicle from them. Problems I was having: Cruise control did not work - upon pickup was represented as fixed but it was not Rear glass defroster did not work - service rep said they would call my insurance as it was a covered claim but he did not - said that he forgot. Tire monitoring system - replaced a sensor. Then over-inflated tire (instead of 34 lbs was 40 lbs) Spoke to Service Manager (Chuck). He acknowledged issues and apologized. Asked me to bring it back in to be fixed. I will go elsewhere. One other note - this was the second time I have gone to Orielly for a major repair (rear shock replacement), been quoted a price ($1400), went to a competitor (BrakeMax), got a lower price $1100 (all due to labor - they need to get parts from dealer), and Orielly offered to match. I know dealers are more expensive but I wish they would recognize they do have competition and offer a fair price up front. I am instead having the repair done at BrakeMax.