O'Rielly Chevrolet
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Dealership Service Review
service Rating
Outstanding Service
Written byon 11/18/2014
updated 12/07/2014
Due to a last minute Battery problem on our 2012 Equinox, I called service on Fri. to see if I could get in. Busy, but come on in. Well...as usual, TOP notch service on Sat. by Service Consultant Michael Shiplett. No hesitant He took care of my right away and within 1 hour the battery was replaced and I was on my way. Michael was very professional & represented O'Rielly Chevrolet very well!! He is another reason why I come to your dealership!! I recognize that coming in on Sat. without an appointment causes some logistics issues; however, Michael handled it without any sign of disturbance...well done Michael!!! Ron Russell, owner of the 2012 Equinox.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes