O'Rielly Chevrolet
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Dealership Service Review
service Rating
Malibu Recall
Written byon 10/30/2014
updated 11/07/2014
I was scheduled for a 12:00 APPOINTMENT AND WHEN I CHECKED IN AT 11:45 I was told that the mechanics were going to lunch and my car would be serviced when they came back from lunch. I was not happy and told the service advisor so. The car was serviced and I was able to leave around 1:00. Still like you service dept but my time is also valuable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes