Jim Click Hyundai Eastside

I called the Jim Click Hyundai East Tucson service department to schedule an oilL change 3 times in three weeks, and never got a response from I finally drove there to get oil change taken care of. Spoke to Service Manager Shane Crist who tells me they never got any messages, and that they cannot get me in, and i would have to schedule something a week out. Didn't even try to accommodate my needs, or saw urgency despite the fact i advised him i was traveling, on top of that he called me buddy as if i was not a client. Interesting thing is i have their service for life package. Needless to say, i'm purchasing my vehicles from somewhere else from now ..like Larry Miller or somewhere.