AutoNation Honda Tucson Auto Mall
Back to Service Reviews
Dealership Service Review
service Rating
Seatbelt recall repair
Written byon 07/28/2023
I was greeted by name when I arrived at the service bay. The employee stated my reason for the appointment for me to confirm. My repair took about 2 1/2 hours to complete, which was as described when I called the day prior. My only complaints were that the employee told me on arrival that he thought it would be done in 1 1/2 hours, and that no shuttle service was available for people living more than 5 miles from the business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Ash Scott on 08/03/2023
Dealer Response
Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Drive safe, and we'll see you on the road.
Report