AutoNation Honda Tucson Auto Mall
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Dealership Service Review
service Rating
Service dept
Written byon 04/21/2023
There is a recall for my 2009 honda crv i make an appt for 7 am they even called to confirm the appt Thats fine I get up at 5:30 in the morning to get there by 7 as its a 45 minute drive I get there and the guy asks me if i want oil change or tire rotation or any service Turns out they did nothing for the recall basically wasting my time and tried to sell me services that i didn't want or need Complete waste of time and shiuld have told me there is nothing they can regarding recall
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Aria Scott on 04/26/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Tucson Auto Mall take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (520) 549-2238. We hope to hear from you.
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