AutoNation Honda Tucson Auto Mall
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Dealership Service Review
service Rating
Great service manager, tech issues
Written byon 02/01/2023
The dealership had problems with their computer system the day our vehicle was scheduled for service, but our service manager, Arturo, kept in touch with us via phone to let us know how this might impact us. They got the car in and did all the needed diagnostics and repairs. Again, Arturo kept us posted throughout and was even working the following day when we went to pick it up. Good communication helped salvage the frustrations of a technology glitch.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Naomi Stone on 02/03/2023
Dealer Response
Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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