AutoNation Honda Tucson Auto Mall
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Dealership Service Review
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Oil Change
Written byon 01/02/2021
Took car in for an oil change + Tire Rotation. Service Advisor promptly greeted me and was pleasant. Wait area was spaced nicely. Service time frame was good. My only complaint is that a safety inspection was included during which the technician measured the tire tread but apparently didn't bother to check how much air was in the tires because 3 days later, my car alerted me that my tire pressures were very low. That was annoying and that is the only reason I dropped the rating from 5 stars to 4.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Review Responder on 01/07/2021
Dealer Response
Hello,
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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