AutoNation Honda Tucson Auto Mall

Realizing that this was a dealer, I figured a check-up and first service phase was best to be done here - big mistake. First, the sales person was very withholding, and he did not take time to explain much to me, snickering with other workers while typing at the computer. It's as though you need to be a mechanic yourself to know which questions to ask here, because otherwise, they will slap many extra parts and labor fees on you. He added an over-priced battery replacement, lots of belts that did not need to be changed, and blatantly lied that the car would run better after servicing the engine when taking off the cover and cleaning. The car runs the same, and I paid about double the price I would anywhere else! Why did I pay this? Nearly half of the bill was due to hidden charges, especially for labor and parts I did not give confirmation to do on the car. The worst part is that these parts and services were not mentioned until I had to pay and after they were installed! These people are incredibly sly and aggressive. They will do their best to charge as much on your tab as possible while holding you (if you use the carrier service) and your car hostage until the bill is paid in full. Worse, they are frankly not friendly. The Carrier Service people act as though you're the biggest burden and obstacle in the day, literally moaning and groaning when they hear anyone's destination (I heard 7 people total, and for every single one, yes, every, the carrier people would moan and groan, even at one point raising his voice saying that he would not take the person to the destination (it was only maybe 10 miles away))! To top it all off, when paying, the cashier was awfully rude, to say the least. Overall, avoid this dealer for servicing beyond a simple oil change or buying a part to have installed by a better company. Avoid this trashy dealer; I've dealt with cleaner backyard mechanics!