AutoNation Honda Tucson Auto Mall
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I returned the vehicle
Written byon 02/03/2024
I purchased a 2016 Dodge Durango on a Saturday on Monday the parking light on the right side wasnt working. We took the vehicle back in they fixed it. On Wesnesday the motor check engine came on and I returned the vehicle under the 250 mile guarantee- at first they did not want to takr it back- saying I had surpassed the mile limit after checking the photo taking of the odometer I had not surpassed the mileage- either the salesman or finance manager falsified the mileage on this vehicle. I am still waiting on my refund of my down payment
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Megan Reid on 02/06/2024
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (520) 549-2238 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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