AutoNation Honda Tucson Auto Mall
Dealership Sales Review
I worked with associate Pedro Lazaro and he is amazing at his job. I told him exactly what car I'm looking for and he showed me what I liked, he did not try to coax me to a different vehicle and was honest about how Honda features are better then the Accord features. He opened the door for us to look into the interior and once he saw I was hooked, he allowed me to test drive. He did ask if I wanted to test drive the accord but I said no because I like the Honda Civic and he respected my wishes. He got our estimate and my credit to finance done quick and moved us into the finance department to finish up the process. He also asked if I needed help in connecting my phone to the car which is super nice because most dealerships don't do that. In the finance department Samuel Kentowski was amazing, he answered all my questions, got the process done smooth and steady. He made side conversation with me and my aunt to make us feel comfortable and at home. He got me the best apr percentage out there by looking at different credit unions. Overall 10/10 in communication, service, and respect for both Pedro Lazaro and Samuel Kentowski.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes