AutoNation Honda Tucson Auto Mall

This was the first time I have purchased a vehicle online. This purchase was sight unseen, without ever even sitting in a CR-V or kicking the tires. We previously owned a 2000 Odyssey so I had confidence in the brand and I liked what I saw on the road. The e-mail price quoting process went very smoothly and I was comfortable with the pricing. I placed a reservation deposit on the vehicle on 01/25/2022 and took delivery on 05/23/2022. In the four months the only time I had communication with my Sales Consultant regarding delivery updates was when I contacted him every three or four weeks. I think that communication could have been a little better. About three months prior to taking delivery we found a YouTube video detailing all of the functions and aspects of the vehicle so we had a pretty good idea of what to expect when we first sat in the vehicle. The Sales Consultant did not spend a lot of time orienting us to the vehicle which was really fine with us as we had a pretty good idea of what to expect, but he did ask us if we had any questions. In any event I do consider this to be a successful transaction of which I am happy I waited out the four months.