Sands Chevrolet at Surprise
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Written byon 04/18/2016
Bought a brand new Equinox. Took it in for scheduled service (oil change). It had less than 3000 miles and they told me that I MUST have all my wheels balanced at MY COST. I asked them why? They said the Chevy maintenance schedule called for it. B.S.! The schedule said it didn't matter how little my mileage was. It was based on the amount of time I owned he vehicle. B.S.!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes