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Dealership Service Review
service Rating
Long time eaiting
Written byon 06/24/2022
I phoned to make a service appointment. I was told that they don’t make appointments just come on in. So I did. There I was told oh they do make appointments. Then I asked how long for a simple LOF for 10,000 miles on a new 10 month old Honda. An hour they said. 21/2 hours later I was on the road with a very expensive LOF. Not happy at all
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Matt W on 06/30/2022
Dealer Response
We apologize for your difficult experience, thank you for the feedback. I have forwarded you feedback to management to use for training so we can improve the level of service we provide to our customers.
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