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Dealership Service Review
service Rating
Shiny on the Outside but NOT so Shiny on the Inside
Written byon 04/09/2023
updated 05/05/2023
Poor communication! Overall, this dealer is a disappointment. The sales process went smoothly as they are eager to sell you a new vehicle but once that’s done, it’s good riddance. This dealer falls short in my expectations. Service, Parts as well as the Management. I regret my purchase!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Matt W on 05/05/2023
Dealer Response
We apologize for the communication issues you have experienced with us after your purchase. Please contact us and let us know where we fell short and what we can do to help you and improve the level of service we provide.
Matt W. - CR Mgr. - Right Toyota / mwinter@righttoyota.com
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