Right Toyota

The purchasing experience was fine, but the after service wasn't very favorable. We purchased the used vehicle, but it needed to stay at the dealership to complete some service repairs. We were told that the vehicle would be completed the following day. Contacted the Dealership the next day, first big issue they never contacted me to give me a status and was told the vehicle needed to stay at the Dealership for a few days since the part wasn't available. After requesting an update, the next day, I found that car would available the next Day so now three days since the car was purchased. I was told on the day of pickup that the car would be ready at 1. Now when I heard ready that means, I take a quick look and drive off the lot. Well, that didn't happen. When I got there the vehicle hadn't been cleaned, and the front window had a crack which we had identified on the day we purchased it and there was very little gas in the tank. So now I have to wait for the vehicle to get cleaned and I'm thinking that the window won't get repaired today and I would need to drive 40 miles to come back and get it fixed. The vehicle comes back cleaned but not as clean as I would expect, they told me that they had sealed the crack and the crack got larger they would replace the glass. At that time, I again told them that I had two issues, one the glass was already spider webbing and second who's going to remember if the glass gets worse 6 month from now. He's takes it back to the service department and then tells me about twenty minutes later that they will schedule a service call to replace the glass at my house. So, I take one last look and again ask him if they top off cars that had been purchase which he again said yes, so for the third time the vehicle goes back to the service department. Total time spend at the dealership over three hours when I was told the vehicle was ready to pick. Getting the front window replaced has been an ordeal also. No contact with the service department until today the 15th. Multiple requests for an update to the sales rep.