Right Honda

I purchased a 2022 Highlander from Right Honda in February 2025 and had one of the most misleading and disappointing car-buying experiences I’ve ever encountered. I want to share what happened so others can avoid falling into the same trap. Despite agreeing on a $30,000 pre-tax price and putting down a $20,000 down payment, I was suddenly told I’d need to pay $1,000/month for 3 years, which added up to $36,000 — to finance just $10,000 + warranty! This math made zero sense. I showed them online loan calculations (~$450/month), and only then did they “negotiate” it down to $560 — still way above what was fair. Shortly after, I noticed a chip and misalignment on the driver-side door, likely from a prior accident. The dealer (Hector) dismissed it. Customer service (Tara) followed up only to say there’s nothing they could do. Months later, a rep (Danny) called to offer a trade-in and promised to “make it right” with 25% above KBB value for my car. The KBB range was $29K–$32K, and I requested $35K in value. He agreed — only to later lowball me at $23,000, breaking every promise. When confronted, he and his manager presented two fake value printouts from different cars (different mileages!) and couldn’t justify them when called out. They ended the conversation in shameful silence. This dealership uses bait-and-switch tactics, manipulative financing, and empty promises. From hidden accident issues to dishonest trade-in appraisals, they repeatedly acted in bad faith. 🔴 STAY AWAY from Right Honda. Their practices are unethical, misleading, and downright deceptive. Don’t trust their numbers, and don’t let them pressure you. I regret ever stepping into their showroom.