Right Honda

Dont bother making any sort of significant drive to this dealership if you ever have questions or need anything from them after buying your car you will get 0 help unless you go in person. My husband’s car was totaled in February and we need additional documentation for our gap insurance claim, except no one but sales answers the phone. The sales person will then transfer you to finance voice mailbox or throw your message in the trash. I have tried to get our documents sent multiple times over the phone this week. So now im going to have to drive 45 minutes on my day off to this dealership to get 3 documents that will take 10 minutes to collect from the finance team. UPDATE 5/19 We went in to get the documents last week, and finance gave us the incorrect documents for our gap claim, this delay is causing us hundreds a month having to make payments on our totaled car. We emailed the manager and the person we spoke to from finance and its been 5 days with no response. Incredibly disappointed we returned here for our replacement car.