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Right Honda


7875 E Frank Lloyd Wright Blvd, Scottsdale, AZ 85260 (map)
Today 8:00 AM - 9:00 PM
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Yes (3) No (7)
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Dealership Sales Review

1 out of 5 starssales Rating
Honda loyalty that cost me $400 for nothing
Written by Jennifer on 01/31/2024

I recently attempted to purchase a vehicle from Right Honda. I worked with Salesman Dino Ingrassia, who was apparently supported by both the Finance Manager and the Director of Sales. From the start they were made aware of my unique credit situation, my available cash downpayment, and understood my downpayment would consist of my fully paid 2018 Honda trade in. As this would have been my third Honda, I was initially excited based on the communications given to me by Mr. Ingrassia. However, after confirming "0 out of pocket should be absolutely no problem", and with $15,500 already being established for my trade, I was told that I would then need to come up with $3960 out of pocket in addition to proceed. This was of course after I had spent $400 out of pocket on legal fees to procure a letter they required which would allow me to finance the vehicle while in the last month of a bankruptcy repayment contract. I felt this experience needed to be shared with potential buyers. Perhaps Scottsdale residents with perfect credit are treated differently, perhaps it's just those of us who are rebuilding our lives who might experience these issues. You may want to reconsider whether you want to purchase your vehicle at Right Honda.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Matt W on 02/02/2024
Dealer Response
****Review posted on multiple platforms**** Jennifer, you were wanting to purchase a new $50,000 Type-R with your "unique credit situation". We did our best to get it financed for you. Financing anything with this "unique credit situation" REQUIRES a letter from a lawyer in order for a lender to even consider approval. We accomplished the monumental task of obtaining an approval for someone with your financial background. A condition of the approval required some additional financial participation from you, but these additional funds were unavailable. Unfortunate for both parties, we were not able to complete the sale. The dealership also incurred costs (manpower, time, relationships, expertise, and credit resources), working on your approval, these costs far exceed $400. We can call it even.... Matt W - CR Mgr. - Right Honda
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