AutoNation Ford Scottsdale
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Ford Auto nation
Written byon 09/21/2023
Went for drivers side window motor. They had my vehicle from Fri to Wed. Theoretically Ford sent wrong part twice. Called Tues to check status of vehicle, service mgr never returned call. Had a rental vehicle so delayed repairs cost me more money than it should have.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Seth Simpson on 09/25/2023
Dealer Response
Hi Dennis, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (480) 630-2827 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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