AutoNation Ford Scottsdale
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Dealership Service Review
service Rating
Great Customer Service
Written byon 08/08/2023
My splash guard became detached on two corners. I didn't have an appointment but tried my luck as a walk-in. They took my car and fit in the repair during the day. On my drive in my TPMS light came on, I didn't mention anything to my service advisor since I was a walk-in and really just wanted the splash guard re-attached (and I could put air in my tires later). They put air in all 4 tires without me asking. Great unexpected customer service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ash Scott on 08/10/2023
Dealer Response
Hi Melanie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
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