AutoNation Ford Scottsdale
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No oil filter????
Written byon 04/25/2023
Came in for 60k service. Got an oil change and multi point inspection. I believe the mechanic forgot to change my oil filter. No mention of it on my invoice! I do not want to drive with a dirty oil filter.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Harrick Newman on 04/27/2023
Dealer Response
Hi James, we appreciate you taking the time to respond. The staff at AutoNation Ford Scottsdale take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.
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