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Camelback Toyota


1550 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 10:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (13) No (5)
Service Rating
Recommend:
Yes (1) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Unprofessional car repair
Written by Never toyota camelback on 10/18/2024

Got a 2020 had for 2 weeks brakes where shaking they resurface the rotors but they didn't want to install new pads no shop will advise to preform the work you should install new pad this was under warranty will never go back to toyota

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Camelback Toyota on 10/22/2024
Dealer Response
We appreciate your feedback and understand your concerns regarding the brake issues you encountered with your 2020 vehicle. It's essential for us to ensure our customers feel confident in the service they receive. We recommend reaching out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be happy to discuss your situation further and address any lingering concerns.
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