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Camelback Toyota


1550 E Camelback Rd, Phoenix, AZ 85014 (map)
Today 8:00 AM - 9:00 PM
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Yes (13) No (5)
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Yes (1) No (1)
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Dealership Sales Review

1 out of 5 starssales Rating
They almost kicked me out of the dealership
Written by Michael on 01/01/2021

On day 1 (December 30th, 2020) they gave me a quote for a car and they said they will bring it the next day. The next day, they said they cannot bring the car but they have a similar car except for one feature and we will give you a better deal if you come. I went the next day (December 31st) and they let me wait for one hour, then one manager came (I am sorry I missed his name), and kept talking about how the numbers that they gave me the day before were wrong and the actual lease number is 40 dollars more for the car that has one less feature. I told him I came because I was told I was gonna get a better deal, not a higher price. He looked at me sarcastically and said "mm, you want a better deal!! oh no" I told him ok and I folded the paper they gave me about the car. He said, can you give me that paper. I gave it back and left before he actually kicks me out.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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Camelback Toyota on 01/06/2021
Dealer Response
Hello Michael and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please contact Katrina Coscarelli at kcoscarelli@camelbacktoyota.com. Thank you.
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