Bell Honda
Dealership Service Review
I can truthfully say that Steven Embry is an excellent Service Manager, has excellent rapport and attitude in dealing with me and other customers who are my friends, and is a truthful and honest person when it comes to servicing my 2 Honda CRV's purchased at Bell Honda on Bell Road over the years. I will only deal with Steven when scheduling maintenance and repairs for my vehicles. Why! because he has the analytical skills to explain simply the complex nature of the maintenance or repairs needed; makes an accurate determination of a fair cost to me and Bell Honda; insures the quality of work being done by communicating with the involved mechanics; and after the work is done he will explain and show me the parts needing maintenance, or repair, as well as reviewing the final cost in detail. My wife and I have been dealing with Steven over the last several years and we will continue to do so in the future.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes