AutoNation Chevrolet Arrowhead
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Dealership Service Review
service Rating
Morning rush hour
Written byon 05/01/2025
The low oil life indicator popped up so we had to scramble for an appointment to get an oil change before the clock read zero. Fortunately we caught a spot on Wednesday morning and we thought we were golden. Unfortunately the stay got to be lengthy. Three hours later our car was done. Needless to say we were late for work but tried to make the best of it. I have to tell you that RYAN MENDOZA was incredibly understanding and apologetic about the wait that he made the rest of the day, although rushed, seem okay. I appreciated Ryan for that very much. Please convey our gratitude to Mr. Mendoza and have him keep doing what he's doing. He's a keeper.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 05/03/2025
Dealer Response
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
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