CardinaleWay Mazda Mesa

I had bought a car from this dealership. I had unfortunately had it totaled. I have recently moved away from the area. It has been 2 month's and I still cannot get anyone to fax me over stuff so I can settle my gap coverage claim. The finance manager has been non-responsive. I talk to a person in the back office that is suppose to handle all that stuff and she sounded put out by me asking for copies of the stuff to help settle my claim. I am in the customer service industry (san diego's #1 Ford dealership.. I would drop anything to help out a customer. Needless to say I would never do business with this company again. It's to bad. Because I liked my car. I hope that they get there stuff together. And if I was a Owner I would closely look at my staff and drop the hammer on some of them.Sincerly the Hammer(closer of a dealership in San Diego)