CardinaleWay Mazda Mesa

We have purchased 6 vehicles from Cardinale Way Mazda-If this is how they treat a repeat customer I would be concerned if I were purchasing my first vehicle. I purchased new Mazda CX9 8-31 -2012 -2 weeks later I was told I had to come back to re-sign the paperwork I told them I wanted my trade in back and I was told it was gone and she did not know where it was. I had to come back in 9-25 for more paper work and was told again that my trade in was gone.During this time I kept getting calls from my lender on the trade in because I was going to have a late payment on a car that was as I was told is GONE.During this time with phone calls to the dealership I was told by the finance manager "whats one late payment ".On 10-3-2012 I called the dealership and was told by the finance manager that everything was good they paid off the trade in and don't worry about it Wells Fargo loves us .I called Wells Fargo and was told that they had not received the tracking info for the pay off on my trade in and that I had to make a payment so that I would not have a late payment on my credit.This whole experience put such a sour taste in my mouth.How can a car dealer not have my trade in that I still owned and insured.The buyer should not have to keep calling the lenders to make sure the finance dept is doing their job. I have much more to say in regards to this transaction-I cancelled the gap and extended warranty and guess what they took over $2600 dollars from me claiming that I owed it to them on a contract that was torn up dated 8-31-2012 and rewritten by them on 9-25-2012 without the IOU form signed by me .It is amazing how they can manipulate the numbers to their advantage and flat out lie to the customer .this is just part of my experience.This all started 8-31-2012 and today is 11-18-2012 . Wells Fargo-TD finance and Mazda USA -Rip Off Report.com -Mazda Noth American Operations-DealerRater-Chanell12 news have all been contacted and most have either filed complaints or have noted in their files this ongoing