CardinaleWay Mazda Mesa
Dealership Sales Review
Everyone knows car dealers are [violative content deleted], right? Not me, I've been fortunate enough to have had great experiences buying new cars. I do my homework, I get prices up front, and I always get a fair and honest deal. That is until I went to CardinaleWay Mazda. We spent the better part of an early Friday afternoon with the salesperson, Dena, and her Sales Manager, Thomas. He quoted us a very good price on a white '08 CX-9, that he "had no emotional attachment to" because it was last year's model. After reviewing some other cars, I called Dena three days later about the '08 CX-9. It was, of course, still available, and remained at the great price we were originally quoted. When I went back that night to fill out the paperwork--and waited for over an hour--I was told that I was confused and was then quoted a price nearly 3K higher; effectively the same price as a new '09. Turns out the General Manager didn't agree with Thomas' original price and decided to play hard ball. Instead of playing the game, I expressed my frustration and walked away. I won't do business with them after this. They're not an honest dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No