AutoNation Chevrolet Mesa
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Dealership Service Review
service Rating
Airbag recall
Written byon 09/13/2023
This was the absolute worst experience I have had! Took my truck in and had nothing but problems after leading in repeat trips back to have them fix something they screwed up worse! Barry Miller the GM was rude and said "Shit Happens" when I told him how upset I was. I asked for the regional Managers Contact Info and he refused to give it to me and said " What is the Regional Gonna do for u?" I was shocked with his response!! I will Never refer or go back to AutoNation Superstition Springs location
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Joseph Lee on 09/17/2023
Dealer Response
Hi Grace, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 630-2824 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
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