AutoNation Chevrolet Mesa
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Dealership Service Review
service Rating
Dismissive Management/ Poor attitudes
Written byon 08/25/2023
The Manager was very dismissive of my concerns about my appointment and addressing the situation with my service writer Johnny. Was if I was bothering him upon arrival. Very disappointing experience. Not sure the managers name but he was a Male and would barely even let me get in a word on the phone and eventually stoped taking and hung up. Going to Local Mechnics from now on. Do yourself a favor and Stay away from this facility.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nancy Gorge on 08/30/2023
Dealer Response
Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2824 to discuss what we can do to help.
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