AutoNation Chevrolet Mesa
Dealership Sales Review
Vincent Anselmo was a disappointment. When we met him, he acted friendly, caring. However, two days later I was told that my Credit Union would not be the financial co. that would fund my loan, he called me and told me the reason why and that he would send me the paperwork right the way. I call him back every day after that, even went to the dealership and I was told he would call me back the next day, but he didn't. So, I whole week and a half went buy and he didn't call me back until I told the salesman that I would contact the general manager. Until then, he call me back in a very rude tone and said he didn't understand me. Bottom line, he makes no effort to contact me in person and I told him, that if he didn't get my financial done then I want to do it through my CU with their car care package. So far I have no idea what is going on.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No