San Tan Ford
Dealership Sales Review
Actually, the Ford i bought was the one damaged in the shootout at San Tan Ford. White fully loaded explorer. Your team promised to take care of me. When i returned to discuss my options your manager Mike told me i had only 3 Explorers to choose from. When neither of those worked for me, (i have a dog and needed the bench back seat) they pushed away from the table and rudely left. I was told they would just back out the sale. It was an awful experience. Your manager told me there were only 3 explorers available in the entire state of AZ. As it turns out, he lied right to my face. There was the perfect explorer a mile down the road at Earnhardt. Why didn't your team offer to get that explorer for me. I bought from you in good faith and expected that you would make things right. Instead i was treated horribly, simply because i wanted an explorer like the explorer that i bought. My experience with San Tan Ford may have soured my entire view of Ford. I did not buy an explorer, i may never buy another Ford after how i was treated. I will have to say the salesman Angel was very nice but got stuck in the middle when his manager took over the deal and tried to jam us into a car we didn't want.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes