AutoNation Chevrolet Gilbert
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Dealership Service Review
service Rating
Bad service.
Written byon 12/02/2023
I called my service advisor. They said it would be about a week till they could get to it. So I brought it in the next week. Three weeks later I was able to pick it up. It was a simple sensor that took a few hours to replace. I had to pay $600 in rental car. The service advisors just kept telling me lies.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Paige Phillips on 12/05/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2821 to discuss what we can do to help.
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