AutoNation Chevrolet Gilbert
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Dealership Service Review
service Rating
Great service
Written by 12/01/2023
onAll work was performed was completed on time and in a professional manner. The only issue I had dealt with the wait for diagnosis. But, seems to be an issue of not enough mechanics to go around. I couldn't get either of the Chevrolet dealers here in Tucson to even look at the car as they were "too busy" to conduct diagnosis or didn't "do transmission work". Turns out, the issue was broken motor mounts and not the transmission. GM corporate needs to address the wait time issue at their dealerships (more mechanics to handle workload). This issue may impact their customer's future purchase decisions.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Barry Lewis on 12/04/2023
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