AutoNation Chevrolet Gilbert
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Dealership Service Review
service Rating
Warranty work
Written byon 09/07/2023
Had to pick up truck due to have them change how long the wait would be. Was told 5 days before they could get to it. Called after 5 days and they said it would be another 10 days before they would be able to look at it. They do not let you make a reservation for service first come first serve
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Andrew Newton on 09/10/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (480) 630-2821 to discuss what we can do to help.
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