AutoNation Chevrolet Gilbert
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Wow, spent that much only to get so little
Written byon 08/21/2023
Bought a new 2024 2500 HD; spent a fortune! Less than a month in the truck breaks down.. hadn’t even made my first payment. Had to haggle between sales and service to get a loaner. Service manager told me if he gave everyone a car then he’d spend $100k a month. Brand new truck with two major service issues. No apology from anyone in management. Took them over two weeks to get it fixed. Left my truck out in the rain and dust and handed me a filthy truck with a have a nice day and see you never attitude.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Chole Yates on 08/23/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (480) 630-2821 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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