AutoNation Chevrolet Gilbert
Dealership Service Review
I have always strayed away from dealers because I felt the people working there really didn't have the customers needs at heart. Gilbert Autonation proved me wrong. I first started going there for a recall on my truck and was treated so well that when my wife had an issue with her older car we took it there too. The service advisor (Kiara) truly cared about what we needed, our concerns, and made sure we were taken care of by the service mechanics to our satisfaction. I did not meet the mechanic (s), but could tell they cared just as much by the time put in and notes of the repair done. I have owned Chevys for approx 40 years and this dealership is about twice the distance from my house as a closer one that gave me the sour taste on trust. Sooo glad I went to this one and realized some dealerships actually care about their customers! Highly recommend this service center.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes