AutoNation Chevrolet Gilbert
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Dealership Service Review
service Rating
Chevy truck
Written byon 01/16/2023
They had our truck for 3 weeks just to do an oil change. They continue to say there's nothing else wrong with it but when we drive it there definitely is. They claimed they drove it but they didn't and pushed it through so they didn't have to keep it on their books longer.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Harrick Newman on 01/19/2023
Dealer Response
Hi, thanks for leaving us this response. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2821 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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