AutoNation Chevrolet Gilbert

It's a little ridiculous it takes 3+ hours to do an oild with an appointment set. With an appointment slot taken it should only take (max) hour to do an oil change. Why do you Eben do appointments when it takes so long. I drive an hour into the valley to do this and have other tasks to do as well and taking three hours to an oil change is not on that list. Hire more techs or stop taking so many appointments that you can't complete in a timely fashion, otherwise you're wasting both parties time and money. Also when someone asks for how long give them an honest answer instead of [non-permissible content removed] the time. That really irritated me telling one thing and it was double to triple that tike frame.