AutoNation Chevrolet Gilbert
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Service
Written byon 12/20/2022
I scheduled my service. When I came in to drop off my vehicle, I was not expecting to have to wait 27 min before I could leave. I left before I even talked to anyone except the person who met me at my truck. Then the waiting started. I get it that people and businesses are busy; my time is also valuable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kevin Smith on 12/22/2022
Dealer Response
Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
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