AutoNation Chevrolet Gilbert

From the beginning of my car-buying experience, I felt that this was the salesman's first car sale. He was inexperienced, gave incorrect information, and seemed very unsure of himself. I never met him face-to-face as my dealings with him were all on the phone. I was able to get the price I wanted for a sure sale. When I did go to pick up my car, he wasn't there. The entirety of the purchase was performed by another salesman (thankfully he was quite knowledgeable). The first salesman had 'prepared' for my visit by locking the keys and manual in his desk drawer. Thus, new keys had to be programmed to that vehicle (which the new salesman thought took over 45 minutes but, in face, would have only taken a couple of minutes. There was one problem after another after another, and we spent a total of 6 1/2 hours in the dealership. When we finally got home (one hour away), we realized there were NO PLATES on the car. The first salesman had to be convinced to drive them out to us (he wanted me to return to the dealership - but you can't legally drive without plates!). He also gave us the original keys to the vehicle (the ones that had been in his desk) but those keys don't work since the new keys had to be programmed to that vehicle. I did buy an extended warranty on the vehicle. I sincerely hope there's not a problem using that, if the time comes... Time will tell.