AutoNation Chevrolet Gilbert
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Lease Buyout
Written byon 12/19/2022
Went in to buyout my lease with cash (no financing). Took 2 hours and 10 minutes!! To start with the sales manager wanted to add a $300 inspection fee that wasn't included on the closing paperwork they sent to me. After I refused to pay it I was told the Regional Manager had waived that fee for all lease buyouts (why didn't the sales manager know??). Then we were told the car would be washed and filled up - neither of which were done. Sent a text to the salesman about the wash and gas but no response 4 days later.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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Ash Scott on 12/22/2022
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Gilbert take our reviews very seriously. Please call our General Manager at (480) 630-2821 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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