AutoNation Honda Chandler
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Dealership Service Review
service Rating
Recall service
Written byon 01/28/2021
updated 02/03/2021
Performed first and second round of recall work associated with airbag recall. First round - service completed and back on the road in time frame noted at intake.++ Work was performed and approved by Honda. Follow up by Autonation Honda informed me Honda made changes to the installation directions and I needed to bring the vehicle back for the necessary corrective work.++ I arrived at the time of my scheduled appointment, informed the work would take 1-1.5 hours. I rolled back out 3 hrs later...with no courtesy car wash.--
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Kristie Obra on 02/15/2021
Dealer Response
Hello Mic, thank you; we appreciate your feedback! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
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