AutoNation Honda Chandler
Dealership Sales Review
This place knowingly sold me a truck that was leaking oil from the rear main seal and right side head of the engine. It also has a coolant leak. Within 500 miles of owning the vehicle, my driveway looks like the Exxon Valdez oil spill. When I bought the truck, the paperwork said it had seepage. I asked the salesman and he said he didnt know, maybe the oil pan as we both looked under the truck while it was in the shop. He then noted that the truck had sat in the shop all weekend and there was not a drop on the floor. We spoke with the sales manager and was told that was the term they use. He even asked if I saw any leaks and we noted the oil pan was probably the "seepage" the tech weote up. After leaving a negative Google review, the manager said he was sorry for the negative experience and to call him to see if there was anything they can do. I brought it to the shop and dropped it off. After the technician looked at it, the service manager called me and said that the tech had originally thought the turbo was leaking oil, the rear main was leaking, the right head was leaking oil and coolant. I asked the advisor if the salesman would have had access to these issues when I was purchasing, he said yes. Now they refuse to do anything with the truck.You can clearly see that someone took the time to steam the backside of the engine off. Not only this issue but after I purchased the truck, I was contacted and notified that I needed to get the truck emission tested. How does a truck get sold without an enissions test. I am sure if it failed, I would have been stuck with those repairs. These are my opinions based off of my experiences with Autonation Honda of Chandler.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No