AutoNation Honda Chandler

It was a pleasure to work with Laurence Bautista, the Costco sales contact person at San Tan Honda. My first impression of him via the phone was positive and that impression stayed with me throughout the sales process. On our first visit to the showroom, we were interested in test driving one of the Honda makes. My wife and I went for a test drive with Laurence and we were impressed with the knowledge that Laurence had about the car and his professionalism. We did not purchase a car that day. We returned to the dealership on another day and told Laurence we were not certain that the vehicle we tested, although a good one, was the right car for us. Laurence encouraged us to return to dealership when the new Insight would arrive and we told him we would do so. Laurence contacted us when the Insight arrived and we returned to the dealership to test drive it. It was an impressive vehicle but when we returned to the dealership to discuss the car further I made an inquiry about the Civic Hybrid. Laurence encouraged us to try that as well by telling us it is good to do back to back comparisons. I told him that we already had taken up too much of his time and he said not at all. We test drove the Civic Hybrid and were very impressed with it and purchased it that day. Throughout the process Laurence was professional, knowledgeable and patient while not applying any pressure at all. When we negotiated the price Laurence was very helpful and brought in Ladd to help arrive at what we all felt was a fair price. Ladd, like Laurence, was professional and amicable. Both gentlemen are a credit to San Tan Honda. If you are interested in purchasing a Honda, then I recommend you give Laurence the opportunity to sell one to you. You will find him to be first rate.