AutoNation Nissan Chandler
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Dealership Service Review
service Rating
Price gauging at its best
Written byon 03/22/2023
The car wouldn't start. I changed the battery, and it still would not start. I brought it in for service and was told I must pay $185 to determine the cause. The $185 would go towards the repairs. Sadly, if the repairs were much less, I am on the hook for this $185. Per online searches, the repairs should have only been about $80. The part costs about $40, and a few YouTube videos showed it did not involve much. Yet, I found myself on the hook for about $250. You took advantage of me. Won't be going back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Ash Scott on 03/24/2023
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Chandler take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2828 -- we hope to hear from you soon.
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