AutoNation Nissan Chandler

Brought my vehicle in for a 65k service. Service rep decided the vehicle didn’t need a 65k service and charged an arm and a leg for an oil change and tire rotation instead - which were part of the 65k service. No other portion of the requested 65k service was completed. Was NOT upfront with pricing, quote kept changing. She did not even know what work was actually performed as she tried to upsell me more services. No transparency in costs for anything until they performed services and THEN she gave a price breakdown. Charged over $150 in labor fees for a ten minute fix - but due to her lack of breaking down the price, I had no idea the service fee was 3x’s the part price - would have NEVER agreed to that service. She threw out huge numbers like a recommended $800 service, and then threw some other numbers and figures out - seemed like a shock and awe campaign to throw me off my game. Very difficult to make head or tails of what she was describing. She gave conflicting information. No prices listed anywhere (online or inside business). I felt like she was making things up as she went and using extremely poor communication methods just to boost her sales. I 100% felt like she was just trying to make money off us. I’ve never had a dealership act this way. Worst experience at a dealership EVER. I will never return to this dealership based on this experience. Now I am out over $400 when the same services would have cost me less than half that elsewhere. I specifically brought me vehicle to what I thought was a reputable dealership to avoid this kind of dishonesty - very disappointed. She even tried to sell me tires after all this chaos!