AutoNation Nissan Chandler
Back to Service Reviews
Dealership Service Review
service Rating
So confused
Written byon 12/21/2022
Received an email on 12/2/22 on a rear visibility system recall on my Murano. I called and she said yes there is a recall on it. I get to the service dept and he states that there is no recall. Then why did I receive an email about it. It took 3 hours for an oil change and to replace the battery. I don’t understand why it would take that long. Frustrated and confused. Not sure what to believe nor if I would go back there. Service Advisor Julio was very nice but it took way too long.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Ash Scott on 12/25/2022
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Nissan Chandler take our reviews very seriously. If you are willing, please call our General Manager at (480) 630-2828 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Report